We help organisations work better
We plan and design solutions for the workforce and the workplace.
We’re the world’s intranet experts, with uniquely useful expertise in
UX, technology selection, collaboration and the digital workplace.
What’s new in the world of intranets and the digital workplace
A new age for intranets, a new brand for Step Two, and a new website.
We're delighted to announce that the 2015 Intranet Innovation Awards are now open for entries! This will be our ninth year of receiving inspiring and exciting submissions from all over the world. As judges, its a real pleasure and a privilege to see the detail of entries which range from being modest in scope to truly...
The world of Mad Men in the advertising industry is glamorous and cut-throat. What would our intranets and digital workplaces look like if they were run by Mad Men? This is what we explore in this month's main article, packed with models and insights. We also look at conducting research across the entire workforce, not...
When global engineering firm Arup made some improvements to the projects database area on its intranet, the intranet team wanted to encourage employees to post more information and digital assets to the collection. There was already a rich set of detailed information about all Arup's projects including photos, descriptions of work carried out, files and lessons...
New ways of working within the office environment means that employees are less likely to be based at one single location, and may work in multiple parts of the building. This is driven by the rise of activity-based working where employees have no fixed desk, and might need to book their desk in advance. Many physical...
And the industries we work with
INTRANET LEADERSHIP FORUM
The professional community for intranet teams
Run by the global experts on intranets, the Forum provides a unique opportunity for teams to see first-hand what’s happening inside other organisations, as well as industry best practices. The Forum has chapters in Canberra, Brisbane, Melbourne and Sydney.
From THE ACADEMY
Best-practice articles, insights and updates
In modern organisations, it's vital to understand the needs of the entire workforce.
What would our intranets look like if they were run by Mad Men?
Design can transform the way we work, from fixing usability issues to uncovering new business solutions.
The start of a new year is an ideal time to plan the next round of intranet improvements.
While intranets can't prevent disasters, they can mitigate a wide range of business risks.
Avoid the trap of seeing an information management strategy merely as a set of policies.
Teams need to cut through religious wars to make the most of both new and old ideas.
Video can increase the richness of internal communications, and foster staff engagement.
A new group intranet brings together a diversity of staff at Australia's largest membership organisation.
2014's most innovative intranets are transforming HR and using design to deliver real business benefits.